Information Management: The Challenge

Managing information is no easy task.

Construction projects can generate vast quantities of project and asset information.  Once the built asset is operational, that asset information continues to grow through maintenance activities, inspections, refurbishments, equipment upgrades and regulatory changes. These operational activities will create complex, constantly expanding information landscapes.

 

However, information storage is not the only challenge. Throughout the operations phase, IT systems can change, suppliers may be replaced, data formats could become obsolete and staff will move on.  Asset information that was once accurate at handover will quickly become outdated and/or unusable if not properly managed.  Without strong oversight, critical safety/compliance data can easily become inaccessible, FM teams can end up working with incomplete, untrustworthy information, and long-term asset management plans will likely be based on poor decision-making due to unreliable intelligence.

Without clear strategies, ownership, rules and processes, information can quickly fragment across projects, departments and platforms. Over time, organisations will lose confidence in their own information and struggle to answer fundamental questions: What do we own? Is it safe? Where is the latest verified information?

Managing project and asset information is not a one-off exercise, but a long-term discipline. It requires strategy, governance and systems designed to manage constant information flow and change – for the whole life of the project.

Structured, up-to-date, reliable information is now more crucial than ever.

The UK Building Safety Act (2022), for example, mandates the management of a Golden Thread of accurate, up-to-date asset information to support building safety throughout the design, construction and occupation phases of ‘higher risk’ buildings.

The concept of the Golden Thread of Information makes clear that what matters most is having a single source of truthful information — asset information that remains consistently accurate, valid, accessible, useable, and is regularly maintained throughout the whole building lifecycle.

Many projects fall short in delivering information that Operations and FM teams actually need to manage buildings during occupancy.  Many organisations are not equipped to deliver or govern a true golden thread of asset information.

As a result, building owners and operators continue to be left with fragmented, outdated, inaccessible or unusable information – all of which increase risk, reduce efficiency, and undermine building & safety compliance.

Six35 Consulting – How we can help

At Six35 Consulting we help you close those information quality and governance gaps. We provide fractional, senior-level Information Management leadership on demand: delivering the governance, standards, and processes needed to turn project deliverables into usable asset information, compliant with latest regulations, and built for long-term operations.

Our services include:

  • Establishing/updating Organisational  & Asset Information Requirements.

  • Developing/updating asset information governance frameworks (aligned with ISO 19650 Information Management best practice) to effectively manage your Golden Thread of asset information.

  • Designing information workflows for Common Data Environments (CDEs) to ensure project and asset information is suitably structured and controlled, and is auditable.

  • Delivering digital Asset Information Models (AIM): ‘FM-ready data’ for smooth integration with CAFM/CMMS/Asset Management  systems.

  • Performing Information Quality Assurance Checks to ensure the quality (and value) of your asset information does not diminish over time.

  • Providing ongoing fractional IM leadership: a flexible, retainer-based service that ensures continuous oversight, periodic audits, updates and evolution of your information strategy — without the cost of a full-time hire.

Benefits of using the ISO 19650 Information Management Framework

Information Management for

Project Delivery

Quality Project Information

The ISO 19650 IM framework produces high-quality project (design & construction) information in line with client-specific project information requirements.

Effective Collaboration

The ISO 19650 IM framework facilitates effective collaboration and communication between project stakeholders, as each stakeholder group carefully articulates their respective information requirements.

Reduce Project Errors

Quick and easy access to relevant, accurate digital information reduces the risk of project delays, design and build errors, and cost overruns – giving you a smoother, more cost-effective, high-quality project delivery experience.

Quality Asset Information

Quality Asset Information

The ISO 19650 IM framework produces high-quality asset information in line with client-specific asset information requirements.

Be Data-Savvy

Add insightful asset operations and maintenance event histories to quality baseline asset information.

Use the enhanced asset information to optimise your asset operations and maintenance activities. Improve efficiency and productivity; reduce risk and costs.

Effective Asset Management

Informed Decision Making

Benefit from the ISO 19650 IM framework by having easy access to correct, complete asset information whenever you need it.  Be confident in making justifiable strategic decisions based on reliable information.

Generate additional value

Use the enhanced asset information to maximise the financial value of your built assets, unlocking opportunities for asset enhancement and increased market value.

Sell built assets at the highest price

Secure the highest sale price for your facilities, with a comprehensive digital record of all your installed assets, together with their full operations and maintenance histories

Structured Information Management – Why it matters

Rising Regulatory & Safety Requirements

Standards such as ISO 19650 are increasingly being adopted globally to ensure consistent information management throughout an asset’s lifecycle.
In the UK, the golden thread concept and new building safety legislation make robust information governance no longer optional but essential, especially for high-risk buildings, residential towers, social housing, healthcare, and public estates.

Growing Demand for FM-Ready Asset Data

Owners no longer just need a “project deliverable.”  They need asset information they can rely on for decades for maintenance, compliance, risk management, sustainability, and operational efficiency.

Persistent Industry Struggle to Close the Handover Gap

Studies show many organisations do not have the internal capacity or systems to deliver a true Golden Thread or maintain high-quality asset information post-handover. This represents a big opportunity for owners prepared to invest in Information Management capability strategically, and for a consultancy that offers it fractionally.

Six35 Consulting – Who we work with

Six35 Consulting supports a wide range of clients, such as:

  • Housing associations, social housing providers & local authority housing teams

  • Healthcare providers and hospitals

  • Education institutions, universities and colleges

  • Public sector asset owners (local authorities, public estates, regulated buildings)

  • Commercial real estate and FM operators

  • Owners / investors managing property portfolios

  • Design and project management consultancies needing IM expertise for bids or project delivery

Why Choose Six35 Consulting 

✅ Cross-lifecycle expertise: We span construction project delivery and FM/Operations – ensuring data works beyond project handover.

✅ Standards-driven: We build your information management strategies around ISO 19650 Information Management best practice.

✅ Flexible & cost-efficient: Fractional leadership provides you with senior-level IM capability without full-time overhead.

✅ Operational value: We translate your information requirements into usable asset information needed for Facilities Management, compliance and long-term asset management.

✅ Risk & compliance managed: We support building safety, auditability, data governance and long-term accountability.

Build Asset Information You Can Trust

Contact Us

Book a discovery call with a Fractional Information Management Lead:

Email

info@six35consulting.com

Registered Office:

71-75 Shelton Street  London WC2H 9JQ,                         United Kingdom